Protection

VEHICLE SERVICE CONTRACT (VSC)

Protect Your Drive Experience 


EG Assurance's Vehicle Service Contract, or VSC, helps you relax by providing additional coverage on top of the factory warranty. Coverages are available to protect you against unexpected repair costs for covered breakdowns on new and pre-owned vehicles.
Most factory limited warranty coverage is for a limited number of parts, conditions, and period of time.

Your factory limited warranty covers:
  • Defects in parts and labor for a limited period of time.
  • Basic warranty protection may be limited to specified term/miles.
  • Powertrain warranty may extend beyond basic warranty coverage.
Your factory limited warranty does not cover:
  • Breakdowns caused by wear and tear from ordinary use of the vehicle.
  • Breakdowns caused by wear and tear from climate conditions.
  • Breakdowns caused by wear and tear from road conditions.
  • Breakdowns caused by wear and tear from personal driving habits.
  • Emergency roadside assistance coverage for flat tires, lock out assistance, battery jump starts, emergency gas and fluid delivery, or towing.
  • Trip interruption reimbursement
  • Short distance: Reimbursement for meals/lodging if a covered breakdown leaves you stranded more than 100 miles from home.
  • Long distance: Reimbursement for meals/lodging, rental car, ride sharing, bus, train, or airline expenses if a covered breakdown leaves you stranded more than 200 miles from home.
  • Rental car reimbursement if your vehicle is in a repair facility undergoing covered repairs. Reimbursement limits may vary; check contract for details.
  • Transferable for a $50 fee. The contract can be transferred to a subsequent owner if the vehicle is sold. Not all coverage is transferable.
  • Nationwide coverage if the vehicle breaks down while away from home. Visit any repair facility for repairs. Just call our toll free number before repairs are started.
  • Deductible reimbursement if a repair of a covered part is provided by the factory limited warranty. Deductible may apply.

GUARANTEED ASSET PROTECTION (GAP) 

What is GAP?

Guaranteed Asset Protection, or GAP, is designed to protect our customers from financial loss on their vehicle in the event of a total loss.

Understand the 'Gap'

Sometimes accidents occur or a vehicle is stolen. In either situation, our customers may experience a total loss on their vehicle. If this happens to you, an insurance company will only pay for the current market value of the vehicle. However, the current market value of the vehicle may be less than what you owe on the lease or loan. Our Guaranteed Asset Protection product helps cover the 'gap' between what is owed as of the date-of-loss and what the vehicle is worth.

Typical GAP claim calculation*

KEY & REMOTE REPLACEMENT

We've Got You Covered

As technology has evolved over time, the cost of replacing a vehicle's key or remote has increased. Replacing a key or remote can be an unexpected and unwanted expense during the ownership experience.

Easy Key & Remote Replacement

This program provides our customers with replacement for a lost, stolen, or destroyed key and/or remote for a covered vehicle. With this Key & Remote Replacement Program, our customers will be eligible for reimbursement for one key and/or remote replacement up to $500 or more for any 12 month period. (See Terms and conditions)
 

WINDSHIELD PROTECTION

Restore Your Windshield* 

Not all windshield damage requires replacement. Drive peacefully knowing EG Assurance provides our customers with windshield repair for covered windshield damage that happens while on the road. This protection covers chips, bull's eyes, and cracks up to 6 inches on factory-installed windshields.

Enhance Your Windshield

EG Assurance also offers a protective windshield coating that improves the impact and scratch resistance of the windshield glass. This application makes the glass more water-repellant and easier to clean.

Covered services include:

  • Professional windshield repair
  • Professional windshield replacement
  • Professional reapplication of protective coating

TIRE AND WHEEL PROTECTION 

Keep Your Wheels Spinning 

EG Assurance's Tire & Wheel Protection provides our customers with repair or replacement of wheels and tires if they become damaged and are unable to hold air due to ordinary road hazards.

Examples of ordinary road hazards include:
  • Potholes
  • Metal parts
  • Wood debris
  • Rocks
  • Composite materials
  • Plastic
  • Glass
Covered parts include:

  • Factory or dealer installed wheels/rims.
  • Factory installed tire-pressure sensors, wheel studs, lug nuts, valve stems and caps, wheel locks and tires with greater than 2/32nd inch tread.

DENT AND DING

Refresh Your Vehicle's Appearance 

EG Assurance wants you to have a worry-free ownership experience. You can rest easy knowing our Dent & Ding Protection covers dents and dings on a vehicle's body panels caused by normal wear and tear.

APPEARANCE CARE PROTECTION 

Keep Your Vehicle Looking Brand New 

EG Assurance provides our customers with a number of Appearance Care products to keep the interior and the exterior of the vehicle looking and feeling new. When applied to the vehicle's interior or exterior surfaces, these products are designed to protect the vehicle from damage to its appearance.

Interior protection products protect the vehicle's appearance against:

  • Water, oil, or food based stains, sticky residue, make-up, crayons, and more.

Exterior paint protection products protect the vehicle's appearance against:

  • Fading, oxidation, and loss of gloss due to UV rays and rain.
  • Damage from hard water spots, road and sea salt, tree sap, bird droppings, insects, acid rain, and spray paint.

EG Assurance Appearance Care Protection Benefits

  • EG Assurance guarantees the performance of these protection products.
  • If the protection product fails to perform as indicated within the terms of the contract, then coverage is provided for repair or replacement of the affected surfaces of the vehicle.